Archdiocese of Mobile



Emergency Assistance Program

Major Objective: To make appointments, referrals, provide clerical support and direct service delivery in person or by telephone for Emergency Assistance clients, Catholic Social Services’ guests/visitors and staff.

Position Reports to: Emergency Assistance Program Manager

Qualifications: Preferred candidate will be a high school graduate and have at least two years’ experience within a clerical setting. Must successfully complete

Child Protection Training and background check.


  • Greet clients, volunteers, guests, and visitors coming into the office
  • Have volunteers sign in and provide them with their volunteer badge
  • Answer incoming calls and screen to set an appointment or transfer caller within the agency
  • Direct callers or guest wanting to make donations, volunteer for the agency, or issue a complaint to the in-charge supervisor
  • Make limited referrals to community providers when appropriate by supplying client with the telephone number, address, and name of contact when available
  • Review/enter client data into the computer file
  • Maintain client files in order
  • Accept and sign delivery tickets for agency staff
  • Accept mail from the postman and provide outgoing mail to same
  • Advise management of all requests by repairmen to enter agency
  • Assist in preparing the office for opening/closing each day
  • Submit supply requisition orders to bookkeeper
  • Related duties as assigned

Interested parties may send their resume to: Dreama Schofield or mail to 188 S. Florida Street, Mobile, AL 36606 by

May 15th, 2020.